Troubleshooting¶
Problem | Reason | Correction |
---|---|---|
Unit does not switch on. | Power supply is not installed correctly. | Check power supply and install correctly. |
Blue LED continues to flash
continuously after booting.
|
No network connection. | Check the connection.
Cables? Is there really internet access
(check with PC on cable).
Are there firewalls that could
obstruct access to the Internet?
Ask ELEKON.
|
Blue LED on, but no remote
connection possible.
|
PC does not reach ELEKON Server. | PC behind firewall?
Ask ELEKON.
|
A lot of noise is recorded. | Trigger settings not optimal. | Check and/or adjust trigger
settings together with ELEKON
|
Electromagnetic interference. | Check installation and external power supply.
Earthing the housing if necessary.
|
|
Noisy environment. | Change environment and/or microphone orientation.
You could also do something by SW.
Discuss with ELEKON.
|
|
No recordings are triggered. | Microphone is defective. | Test and/or replace microphone. |
Wrong trigger settings. | Check and/or adjust the trigger
settings together with ELEKON.
|
|
Yellow LED lights up
continuously yellow.
|
Boot problem. | Switch on/off to “Off”” and
wait at least 3 minutes until all LEDs are off.
Then switch on again.
Notify Elekon
|
Red LED flashes quickly,
device beeps.
|
System failure | Notify ELEKON. |