Troubleshooting

Problem

Reason

Solution

Unit does not turn on

No power

Charge Batlogger

Can’t connect due to “PC-mode”

Device is connected to a computer

unplug USB-cable from computer

SD card space is shown as “?”

Device is connected to a computer

unplug USB-cable from computer

Factory Reset

To factory reset the device, remove the SD card, then press the _images/power-standby.png key for at least 15seconds. The device will then reset itself.

Reset password

To reset the password, make sure that there is a microSD card in the device, then press the _images/power-standby.png key for at least 15seconds. The device will then reset the password.

LED status

LED

Status

off

BATLOGGER off

LED green

BATLOGGER on

flashing green slow

Connected to App

pulsating slow

BATLOGGER connected to a computer

pulsating red

off and charging

flashing green slow

BATLGOGER connected to App

flashing green fast

Firmware update

flashing green/red fast

Error (i.e. SD card missing, microphone missing)

flashing red every 5s

BATLOGGER in recording mode